Hotel Info

Welcome Welcome


We have collected here the most important information about your stay at Malachit Karpacz SPA Hotel***.

Have a wonderful stay in our hotel.

Reception of Malachit Karpacz SPA Hotel***.
tel. 691 743 007, 757616615,



  1. The hotel day starts at 14:00, ends at 12:00. Early check-in or late check-out must be arranged in advance with the reception.
  2. The Main Entrance to the hotel is from Grottgera street.
  3. The Reception is open 8:00 – 21:00 (during these hours you can contact us regarding reservations, stay, settlements, etc.). After 21:00 You can also check in as there are night watchmen at the reception.
  4. Parking at the facility is available only to registered guests. There is one parking space per booked room. The parking lot is unguarded and monitored. Parking is included in the price of your stay.
  5. There is no elevator. There is no elevator in the property. The rooms are located on 4 floors. If you would like a room on a specific floor, please contact the reception in advance (tel. 691743007)
  6. The rooms are equipped with : a fridge, an electric kettle, mugs, a welcome set (coffee, tea), bottled water, a telephone, a TV, bedding, a set of towels and a hair dryer. All rooms are equipped withshower cabins
  7. Additionally, you can rent a bathrobe at the reception. The rental cost is 10 PLN 10 / pc / for the entire stay.
  8. We accept pets (small dogs and cats, up to 15 kg). Please inform the receptionist in advance of your arrival with a pet, and you will agree on the amount of the surcharge for the pet.
  9. Room cleaning  takes place on request from: 9:00 – 15:00. If you wish your room to be cleaned, please report it to the reception or hang a tag on the door handle on the outside of the door.
  10. You can find detailed hotel regulations HERE
  11. Breakfast is served in the form of a buffet in the restaurant (1st floor) from 8:00 – 10:00. 
  12. Dinner is served in the Restaurant (1st floor) at 16:00 – 19:00. The form of serving dinner depends on the occupancy of the facility.
  13. A la carte dishes can be ordered from: 14:00 – 19:00.The menu you can find HERE
  14. Drink bar (1st floor, next to the restaurant) is open: Sunday to Thursday from: 12:00 – 19:00, on Saturdays and Fridays 12:00 – 21:00.
  15. The swimming pool and jacuzzi can be used from: 8:00 – 21:00. The entrance to the swimming pool is at the reception. Before entering the pool, at the reception you will receive a key to a locker where you can hide your clothes. There is a changing room and bathrooms with showers and toilets near the pool. At the reception you will receive a towel for the swimming pool and sauna (one per day).
  16. The Finnish sauna is available from: 17:00 – 21:00. The entrance to the sauna is by the pool.
  17. Detailed regulations for using the swimming pool you can find HERE
  18. SPA Treatments can be used after prior reservation (at least 7 days before arrival). Please make reservations at the Reception 691 743 007, e-mail: The offer of SPA treatments you can find HERE
  19. The Salt Cave can be used from 9:00 to 20:00. The session lasts 45 minutes. and starts on the hour. Registration at the reception (tel. 691 743 007). Information about the salt cave can be found HERE.
  20. Information about nearby attractions you can find HERE
  21. A current information about ski lifts and slopes you can find HERE
  22. Important information about your stay in Karpacz you can find at: and
  23. Camera preivew of weather conditions in Karpacz you can find HERE
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